Check-in time: 14:00 - 00:00
Check-out time: 06:00 - 12:00
Payment Types:
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Credit Cards accepted at hotel: American Express, MasterCard, Visa
Children / Extra Bed:
Extra-person charges may apply and vary depending on hotel policy.
Rates displayed are per room per night.
Please note that extra people or children may be subject to additional charges at check-in.
Pets:
Pets not allowed.
Residence Tax:
Residence tax is included in price.
Cancellation Policy:
Reservation cancellation can be made 1 day before arrival date. In this case no fees will be charged.
For late cancellation, the hotel charges 100% of the first night price. For no show, the hotel has a right to charge the total price of the reservation.
These terms and conditions are applicable to all our services offered on the site Montenegro.com, as well as on all our partner sites offering the same services. We reserve the right to change these terms and conditions. Only those terms and conditions apply which are posted at the time a reservation is made.
The terms “Montenegro.com”, “we” and “us” relate to the company MonteWeb D.O.O., a limited liability company from Montenegro, registered office Braće Grbića street, Herceg Novi. The term “you” relates to a person making a reservation via our site or via a partner site of ours offering the same services. You must accept these terms and conditions in order to make a reservation. By accepting these terms and conditions you acknowledge that you have read, understood and agreed with the following terms and conditions. If you do not accept them you will not be considered an authorized user of this web site.
1. Service
The Montenegro.com website and all its partner sites (hotel and accommodation sites, and all other distributing sites) provide online accommodation reservation services. Via Montenegro.com, hotels and accommodation facilities advertise their available accommodation (rooms and apartments) for reservation. Visitors to the Montenegro.com web site have the facility to browse available accommodation and prices (entered in the system by hotels and accommodation facilities) and to make a reservation for accommodation.
Montenegro.com acts as an intermediary between you (the potential guest) and the hotel. Our service is free of charge. We do not charge for reservations against the cost of the room. You pay the hotel directly for your stay at the reception on arrival at the hotel. By making a reservation via Montenegro.com, you enter a direct (legal and binding) contractual relationship with the hotel in which you are reserving accommodation.
Upon completion of your reservation you will receive an email confirming your reservation.
The prices on our website are entered by the hotels and are the same as the prices at the hotel reception. Prices are given per room and apply to the entire term of your stay. Prices are shown with value-added tax and all other taxes included, unless otherwise indicated on our website or in your reservation confirmation email.
Hotel information made available on the site Montenegro.com is maintained by the hotels. This means that they have access to a system in which they enter information, pictures, prices and room availability.
For this reason, information and services published on our website may contain errors and inaccuracies. Although we invest great effort in finding and eliminating mistakes, Montenegro.com and all its partners cannot guarantee the accuracy of this data. Therefore we disclaim any responsibility in connection with inaccurate or incomplete information entered in the system by hotels. Individual hotels are responsible for the accuracy, completeness and truthfulness of the information they enter in the system, which is displayed on our website. Hotels or accommodation facilities contravening the requirement to provide complete and accurate information may face exclusion from the system and from featuring on the Montenegro.com site, as well as liability for damages according to a legally binding agreement.
The Montenegro.com website and all its partner sites (hotel and accommodation sites, and all other distributing sites) are intended for your personal, non-commercial use. The contents and data on this website are the property of the Montenegro.com website or its partner sites. It is illegal to use, display, reproduce, copy or republish any content, information, product or service featured on our site for any competitive or commercial purpose.
2. The reservation service is free of charge
The reservation service on the Montenegro.com website and all its partner sites is free of charge. The reservation price of your stay is the same as the price you would pay at the hotel reception.
3. Privacy
Montenegro.com guarantees the privacy of your data. We respect your privacy. Your information (name, surname, email, address, credit card details) are sent to the hotel for which you have made a reservation. We do not give your data to any third parties without your agreement.
4. Credit card
In order to guarantee your reservation, hotels require guests’ credit card details. Therefore your data will be sent directly and only to the hotel in which you have reserved your accommodation. After you have entered the information from your credit card our system will verify the validity of the card (pre-authorisation). If the card is not valid, the system will inform you of this. Your credit card details are protected en route to us by SSL (Secure Socket Layer) technology.
5. Cancellation
By accepting these terms and conditions you also accept the relevant rules relating to cancellation or failure to appear at the hotel. You can find these rules on our site, on the page for the specific hotel. Please bear in mind that some hotels do not accept changes to or cancellations of reservations. If you wish to change or cancel your reservation, you will receive instructions in the email with the confirmation of your reservation. The hotel has the right to charge a fee for the cancellation of a reservation or for non-appearance at the hotel, in accordance with the rules posted on the hotel’s page on our site. Each hotel has its own rules so we kindly request that you read them carefully before completing your reservation.
6. Compensation
The Montenegro.com website and all its partner sites (hotel and accommodation sites, and all other distributing sites) disclaim responsibility for:
- Any direct or indirect damages suffered through the use of services procured via the aforementioned web sites.
- Expenses incurred in the event of lateness or cancellation of reservation, hotel over-booking and similar causes arising from negligence on the part of the guest or the hotel.
- Causes over which they have no control.
- Inaccuracy of information on services or products
- Any personal injury, death, damage to property or other penalties or losses you may have suffered with respect to the hotel, its employees or third parties.
7. About Montenegro.com
The website www.montenegro.com does business as a limited liability company, MonteWeb D.O.O, registered office Braće Grbića street, Herceg Novi, Montenegro.
Montenegro.com was the first official Montenegrin tourist portal, and has been online since 1996. We have many years of experience successfully promoting Montenegro’s tourist industry.
Privacy protection policy
Thank you for choosing the Montenegro.com website for online hotel, accommodation and rent-a-car reservations in Montenegro. It is our responsibility to ensure the protection and security of your personal and credit card data when booking via our reservation system.
This privacy policy statement describes the ways in which we will use the data you enter when making a reservation of accommodation on the Montenegro.com web site (or our partner sites).
Collection of information
When you reserve a hotel, accommodation or rent-a-car via the online form that you will need to fill in in order to finalize your reservation, the following personal details will be requested from you: your name, (home or work) address, email address, telephone number (mobile, home or work), all data from your credit card (credit card type, number, CVC verification code, expiry date, name of card owner) and, if you wish, your preferences relating to the rooms and other requests you have with regard to your reservation. The more accurate the information, the more effectively we can finalize your reservation. After this step we will be able to send you final confirmation of your reservation by email. We guarantee the confidentiality of your personal data and its complete protection.
Data security
The Montenegro.com booking system utilizes modern security measures in order to protect your personal data, as well as top encryption technology for securing credit card numbers. The data from your credit card reaches us via a secure server protocol which encrypts all your personal data and the information from your credit card. The encryption method is a modern, standard technology – Secure Socket Layer (SSL).
There are also technical barriers to access and use of your personal data. Access to this data is only given to authorized staff of the hotel in which you have made your reservation and authorized staff of the Montenegro.com website, for the purposes of fulfilling offered services.
Your credit card data is kept for a maximum of 10 days after confirmation of reservation and then we delete it. Other data (name, address and contact information) remains in the system database.
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